Client Agreement

This Client Agreement ("Agreement") sets out the terms and conditions on which TR Capital ("we", "us", "our", "the Company") provides access to its trading platform and related services to you ("Client", "you", "your"). By opening an account or using the platform you confirm that you have read, understood, and accepted this Agreement in full.

1. Scope of services

The Company provides an online trading platform that allows the Client to place orders and execute transactions in Forex, contracts for difference (CFDs) on cryptocurrencies, indices, commodities, and equities, as well as related ancillary services such as account management, market data, and educational materials. The Company acts as the Client's counterparty in respect of every transaction executed on the platform.

2. Eligibility and account opening

• You must be at least 18 years old and of full legal capacity in your jurisdiction.
• You must not be a resident of any country in which the Company does not offer its services or which is subject to international sanctions.
• You agree to provide accurate, current, and complete identification, contact, and financial information during registration and to keep it up to date.
• The Company may, at its sole discretion, refuse to open or continue an account without giving reasons.

3. Know-Your-Customer and verification

The Client is required to complete the Company's Know-Your-Customer (KYC) and Anti-Money-Laundering (AML) verification procedures, including providing proof of identity, proof of address, and, where required, source-of-funds documentation. The Company may suspend or restrict account functionality, including deposits, withdrawals, and trading, until verification is satisfactorily completed.

4. Account types and trading conditions

The Company offers different account tiers, each with its own minimum deposit, available instruments, spread conditions, leverage, and service level. Detailed conditions for each tier are published on the platform and may be amended from time to time. By opening an account of a particular tier, the Client accepts the trading conditions associated with that tier as in force at the time of each transaction.

5. Orders and execution

• The Client may place market, limit, stop, stop-limit, take-profit, and stop-loss orders through the platform.
• Orders are executed at prices quoted by the Company, which are based on liquidity received from the Company's liquidity providers and prevailing market conditions.
• The Company may, in fast or illiquid markets, requote, partially fill, or reject orders, and may apply slippage in either direction.
• All orders are recorded electronically and the Company's records constitute conclusive evidence of the Client's instructions in the absence of manifest error.

6. Deposits and withdrawals

• The Client may fund the trading account using payment methods made available on the platform, including bank cards, wire transfers, and cryptocurrency.
• Deposits are credited once funds are received in the Company's account and any required verification is complete.
• Withdrawals are processed within reasonable commercial timeframes and may be subject to AML, fraud, or compliance reviews.
• Withdrawals are normally returned to the original funding source. Third-party transfers are not permitted.
• Any payment processing fees charged by the Client's bank or payment provider are borne by the Client.

7. Margin, leverage, and liquidation

Trading on margin allows the Client to take positions that are larger than the funds in the account. The Client must maintain the required margin at all times. If equity falls below the maintenance margin, the Company is entitled, but not obliged, to close some or all of the Client's open positions automatically, in whole or in part, without prior notice, in order to bring the account back into compliance.

8. Fees, spreads, swaps, and commissions

The Company earns revenue primarily from spreads applied to quoted prices and may, in addition, charge commissions, financing (swap) charges on overnight positions, deposit/withdrawal handling fees, or inactivity fees. The applicable fee schedule is available on the platform and may be updated from time to time, with such updates taking effect from the date they are published unless otherwise stated.

9. Client's representations and warranties

The Client represents and warrants on a continuing basis that:

• All information provided to the Company is true, accurate, and complete.
• The Client is the sole legal and beneficial owner of all funds deposited into the trading account, and such funds are derived from legitimate sources.
• The Client is acting on its own behalf and not as an agent or trustee for any third party, unless expressly disclosed in writing and accepted by the Company.
• The Client understands the nature, mechanics, and risks of the products traded on the platform.

10. Prohibited conduct

The Client must not, directly or indirectly:

• Engage in market abuse, manipulation, insider trading, or any form of fraudulent activity.
• Use latency arbitrage, scalping abuse, automated systems, or external feed exploitation in a manner inconsistent with the platform's intended use.
• Provide false, misleading, or incomplete information to the Company.
• Attempt to gain unauthorised access to the platform, other Clients' accounts, or the Company's systems.
• Use the account or platform for money laundering, terrorist financing, or any other unlawful purpose.

Breach of these obligations entitles the Company to suspend or close the account, void affected transactions, withhold profits attributable to the prohibited activity, and report the matter to relevant authorities.

11. Liability and force majeure

The Company will exercise reasonable skill and care in providing its services but is not liable for losses arising from market movements, acts or omissions of third-party providers, internet or communication failures outside its control, or events of force majeure (including but not limited to natural disasters, war, terrorism, governmental action, or breakdown of essential infrastructure). To the extent permitted by law, the Company is not liable for indirect, consequential, or punitive damages.

12. Communications

The Company will communicate with the Client electronically through the platform, by email, or by other electronic means using the contact details on file. The Client agrees to receive communications in electronic form and to keep its contact details current. Notices sent by the Company are deemed received on the day they are sent unless the Company is informed of a delivery failure.

13. Amendments

The Company may amend this Agreement, the trading conditions, or the fee schedule at any time by publishing the updated version on the platform. Continued use of the services after any such amendment constitutes the Client's acceptance of the amended terms. Where a change materially affects the Client's rights, the Company will provide reasonable advance notice through the platform or by email.

14. Termination

Either party may terminate this Agreement by giving written notice. The Company may suspend or terminate the Client's account immediately and without prior notice in cases of suspected fraud, breach of this Agreement, regulatory requirements, or where required by law. On termination, all open positions may be closed, the account balance reconciled, and any remaining funds returned to the Client subject to compliance and verification checks.

15. Governing law and disputes

This Agreement is governed by the laws of the jurisdiction in which the Company is registered, without regard to conflict-of-laws principles. The Client agrees to first attempt to resolve any dispute with the Company's customer support and complaints function. If the dispute cannot be resolved, it will be referred to the competent courts of the Company's jurisdiction, unless mandatory consumer protection rules of the Client's place of residence provide otherwise.

16. Entire agreement

This Agreement, together with the Privacy Policy and any additional terms expressly incorporated by reference, constitutes the entire agreement between the Client and the Company with respect to the subject matter hereof and supersedes all prior representations, understandings, or agreements.

17. Contacting us

If you have any questions about this Agreement or our services, please contact our support team via the channels listed on the platform or by writing to us at the registered office address shown in the platform footer.